Policy and Values

From its origins in 1998, Espiral MS has always assumed the commitment to offer products and services of the highest quality to our customers. Our specialization lies in manufacturing software products for and suplplying services - always specialized, stable and competitive- to our customer's IT departments, in order to help them out in their daily work. Espiral MS is a creative and flexible organization, which treasures work team as its greatest asset, and both an individual and collective quality demand in all we do, and in the excelence of our work.

Best practices and methodology:

• Year 2005: Adoption of ITIL practices. Organization of a customer service ServiceDesk following the best ITIL practices.
• Year 2006: ISO 9000 for "design and development of web applications for the management of systems. Technical support to the product user.
• Year 2007: Adoption of the CMMI model. Successful completion of the official model evaluation following Software Engineering Institute's guidelines.
• Year 2009: Implementation of ISO 27001 as "Information Safety Management System".